Care & Maintenance

Welcome to the realm of long-lasting apparel. Follow these simple guidelines to keep your NFTR pieces looking fresh, soft, and ready for every quest.

Care quick list (copy/save for later)

  • Tees/Hoodies (DTG): wash inside-out • cold gentle • mild detergent • no softener/bleach • hang-dry or low heat • no ironing on print
  • Tote: cold gentle • reshape • air-dry • iron inside-out, avoid print
  • Hat: spot-clean • hand-wash cool if needed • air-dry shaped • no tumble/iron
  • Phone case: wipe with microfiber • no alcohol/solvents • keep out of strong sun

Apparel (DTG-printed tees & hoodies)

Our designs are printed with DTG (Direct-to-Garment) water-based inks that bond to the cotton fibers for a soft, breathable print.

First unboxing

  • A faint pre-treatment smell or light boxy marks are normal with DTG. They disappear after the first wash.
  • Check sizing before washing; unworn items are easier to assess if there’s an issue.

Wash & dry

  • Turn inside-out to reduce friction on the print.
  • Cold (30 °C / 86 °F), gentle cycle.
  • Use mild liquid detergent. Avoid bleach, oxygen whiteners on prints, and fabric softener (softeners coat fibers and can dull prints).
  • Air-dry flat or on a hanger. If you tumble, use low heat.
  • Do not dry clean.

Ironing & steaming

  • If needed, iron inside-out on low.
  • Never iron directly on printed areas. Place a pressing cloth between iron and fabric or avoid the print zone entirely.
  • Steam is fine off-garment; avoid direct steam jets on prints.

Longevity tips

  • Wash with similar colors.
  • Mesh bag helps reduce abrasion for delicate fabrics.
  • Avoid overfilling the machine (prints rub more when crowded).
  • Expect natural cotton shrinkage up to ~5%; size up for an oversized fit.

Troubleshooting

  • Faint “box” or sheen after wash 1? That’s pretreat—wash once more, air-dry.
  • Cracking after high-heat drying or ironing over print? Heat damage is irreversible—keep temps low.
  • Lint/pilling? Use a fabric shaver lightly; avoid harsh lint rollers on prints.

Please note: Care-related damage (high heat, softeners, ironing on print) isn’t considered a product defect. This doesn’t affect your statutory rights.

Totes (Organic cotton twill)

  • Cold wash (30 °C / 86 °F), gentle cycle.
  • Turn inside-out if printed both sides.
  • Air-dry; reshape while damp.
  • Do not bleach.
  • Iron on medium, avoiding printed areas (or iron inside-out with a cloth).

Hats (Cotton twill dad hat, DTG-printed)

  • Spot-clean with a damp cloth and mild soap.
  • For deeper clean: hand-wash cool, avoid soaking the brim.
  • Air-dry on a rounded object (bowl) to keep shape.
  • Do not bleach, do not tumble dry, do not iron embroidery.

Phone cases (Tough Case, dual-layer PC/TPU)

  • Wipe with a soft, damp microfiber; a drop of mild soap if needed.
  • Avoid high-alcohol cleaners/solvents (they can dull or abrade the print).
  • Keep away from prolonged direct sunlight to prevent yellowing of TPU edges over time.
  • Wireless/induction charging compatible; remove metal rings/plates before charging.
  • Remove the case occasionally to clean dust from the phone edges.

Warranty & defects

  • Made to order: Minor color/placement variations can occur between mockups and the final product.
  • Region-friendly fulfillment: Items are produced and shipped from the closest facility (US/EU/UK) when possible.
  • Sustainability tip: Washing cold and air-drying saves energy and helps prints last longer.

General notes

If your item arrives misprinted, damaged, or incorrect, email support@notfromthisrealm.com within 14 days of delivery with your order number and clear photos. We’ll repair, replace, or refund as appropriate. This page doesn’t affect your statutory rights.

Questions?

Have a care question? Ping support@notfromthisrealm.com and we’ll help.